Terms of delivery

We take the speed of processing our customers' orders very seriously.

Orders are generally processed within 24 hours.

The carrier passes each working day in the early afternoon.

The shipping time depends on the destination country.

It is 1 to 2 working days in Belgium and 2-4 working days in neighboring countries.

We analyze orders being shipped in order to anticipate any problems encountered by the carrier such as an incorrect address or damage during transport.

In case of damage, we pay for the second shipment.

Be careful not to refuse a damaged package when the delivery person comes to your home. This complicates things because you will have to drop off the damaged package at a relay point before we can send your order back to you.